Accessibility Statement

1. Our Commitment

Accessibility is not an afterthought — it's a design requirement. We believe everyone deserves equal access to information about our services, the ability to book an appointment online, and full participation in digital experiences.

We approach accessibility the same way we approach security: as an ongoing practice, not a one-time checkbox. Our site is audited regularly, and we welcome feedback about any barriers you encounter.

2. Standard We Follow

Our target standard is the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including:

• Visual — blindness, low vision, color blindness
• Auditory — deafness and hard of hearing
• Motor — limited fine motor control, use of assistive input devices
• Cognitive — dyslexia, attention disorders, memory impairments
• Neurological — seizure disorders, vestibular sensitivities

WCAG 2.1 Level AA is the standard most commonly referenced in U.S. accessibility law and is the benchmark we hold ourselves to.

3. Measures We've Taken

To work toward WCAG 2.1 AA conformance, we have implemented the following measures across our website:

Perceivable

• All meaningful images have descriptive alt text
• Decorative images are marked as such and hidden from screen readers
• Text has a contrast ratio of at least 4.5:1 against its background
• Content does not rely on color alone to convey meaning
• Video content (when used) includes captions and transcripts
• Text can be resized up to 200% without loss of functionality

Operable

• All interactive elements are reachable and usable with keyboard only
• Focus indicators are visible and clearly styled on all focusable elements
• Skip-to-content links are available for screen reader and keyboard users
• Navigation structure is consistent across all pages
• Animations can be disabled via operating system preferences
• No content flashes more than three times per second

Understandable

• Pages use clear language and avoid unnecessary jargon
• Form fields include descriptive labels and clear error messages
• Required fields are clearly indicated
• Navigation and interactive elements behave consistently
• Language of page content is programmatically identified

Robust

• Semantic HTML5 elements are used throughout
• ARIA attributes enhance native HTML semantics where needed
• Content works across modern browsers and assistive technologies
• Form controls include proper labels, roles, and states

4. Current Conformance Status

We've reviewed our site against WCAG 2.1 Level AA success criteria. Here's where we stand as of the last audit:

5. Assistive Technology Compatibility

Our website is designed to work with the following assistive technologies:

• Screen readers — NVDA (Windows), JAWS (Windows), VoiceOver (macOS, iOS), TalkBack (Android)
• Screen magnifiers — ZoomText, built-in OS magnifiers
• Voice control — Dragon NaturallySpeaking, Voice Control (macOS, iOS)
• Alternative input — switch controls, eye-tracking systems, on-screen keyboards

We test primarily with NVDA, VoiceOver, and keyboard-only navigation. Testing with additional assistive technologies is part of our ongoing accessibility program.

6. Feedback & Assistance

When contacting us about accessibility, please include:

• The web address (URL) of the page with the issue
• A description of the barrier you encountered
• The assistive technology and browser you were using
• Your preferred method of follow-up

7. Enforcement

We take accessibility seriously. If you contact us with a concern and are not satisfied with our response, you may escalate the matter by writing directly to our managing partner:

SecureVista Tech LLC
Attn: Accessibility Officer — Marcus Bell
305 W 45th St
Austin, TX 78751

We are committed to resolving accessibility concerns in good faith and to making reasonable accommodations whenever feasible.

8. Ongoing Improvements

Accessibility is an ongoing commitment, not a destination. Our current improvement priorities include:

• Quarterly accessibility audits — Regular reviews of new and updated pages
• Enhanced map alternatives — Improved non-visual ways to explore our service areas
• Video captioning — Closed captions for any future video content
• Staff training — Accessibility awareness training for our web development team
• User testing — Recruiting users of assistive technologies to test our site

Our goal is to maintain and exceed WCAG 2.1 Level AA on all pages, and to make meaningful progress toward Level AAA where practical.